Fast, reliable shipping on every order across the United States.
Last updated: April 24, 2026
All orders are processed within 1โ2 business days (Monday through Friday, excluding holidays). Orders placed after business hours or on weekends will be processed on the next business day. You will receive a confirmation email with tracking information once your order ships.
We ship via the following carriers to ensure reliable delivery:
The carrier and service level are selected based on the package size, weight, destination, and shipping speed selected.
Delivery times are estimates and may vary based on carrier conditions, weather, and destination. Business days exclude weekends and federal holidays.
Shipping costs are calculated based on package size, weight, destination, and selected service level. The exact shipping cost is confirmed by our specialists before your order is finalized so there are no surprise charges. Oversized or heavy items may be subject to additional carrier surcharges, which we will disclose at the time of order.
We currently ship to addresses within the United States only, including all 50 states. We do not offer international shipping at this time. APO/FPO addresses are supported via USPS.
Once your order ships, you will receive an email with your tracking number and a link to track your package on the carrier's website. If you have not received tracking information within 3 business days of placing your order, please contact us.
If your package arrives damaged or does not arrive within the expected timeframe, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your parts. Damage claims are also covered under our Return Policy.
For shipping questions, contact our support team:
Phone: +1 (877) 776-0306 (MonโFri 8 AM โ 6 PM CST ยท Sat 9 AM โ 4 PM CST)
Email: support@rocksauto.us
Mail: Rock Automotive LLC, 8206 Louisiana Blvd NE Ste A 6559, Albuquerque, NM 87113, USA